ENOVA Host

Privacy Policy

How ENOVA Host handles your personal data.

Effective: 14 August 2025

Privacy illustration

Who we are

ENOVA DIGITAL SERVICES LTD (“we”, “us”, “our”) is the controller of your personal data. Contact: contact@enovadigitalservices.uk, 7, Coronation Road, Dephna House, London, NW10 7PQ, United Kingdom.

What we collect

  • Account data: name, contact details, billing details.
  • Usage data: IP address, device/browser information, logs, and diagnostics.
  • Support data: messages and attachments you send to us.

Why we use it (legal bases)

  • Contract: to create your account, provide the Services, and support you.
  • Legitimate interests: to secure and improve the Services, prevent fraud/abuse, and communicate important updates.
  • Consent: for optional analytics/marketing cookies and communications.
  • Legal obligation: to keep records required by law.

Sharing

We share personal data with trusted vendors as needed to provide the Services (e.g., data centres, email providers, payment processors, domain registries). We require appropriate safeguards by contract.

International transfers

If we transfer data outside the UK/EEA, we use appropriate safeguards such as adequacy decisions or the UK/EU Standard Contractual Clauses.

Retention

We keep personal data only as long as necessary for the purposes above, then delete or anonymise it.

Your rights

  • Access, rectification, erasure, restriction, portability, and objection.
  • Withdraw consent at any time for processing based on consent.
  • Complain to the UK Information Commissioner’s Office (ICO) if you are unhappy with how we use your data.

Cookies & similar tech

We use essential cookies to make the site work, and optional analytics cookies with your consent. You can change your choice anytime in the cookie banner.

  • Essential: session, security, cookie‑consent.
  • Analytics (optional): page views, performance metrics.
  • Preferences (optional): language/theme settings.

Security

We use technical and organisational measures to secure personal data. No method is 100% secure, but we aim for industry best practices.

Children

Our Services are not directed to children under 18, and we do not knowingly collect their personal data.

Changes

We may update this policy from time to time. We will post the new version here and update the “Effective” date above.

Contact

To exercise your rights or ask questions, contact contact@enovadigitalservices.uk.

This policy is for general guidance and may require adjustments for your specific tooling and vendors.